PROJECTS AND CUSTOMER REVIEWS - GISS GROUP, EXPORT PURCHASING AGENCY FOR INDUSTRIAL AND MINING COMPONENTS IN AFRICA
Completed projects, machines back in operation, verifiable figures
Real-world case studies, concrete figures, and customer reviews, everything you need to assess our capabilities for your own projects. All operations are anonymized at our clients request.
KEY FIGURES - INDUSTRIAL AND MINING SUPPLIES IN AFRICA SINCE 2018
Tangible results, a verifiable presence on the ground
Since 2018, we have been supporting industrial and mining companies throughout the entire supply chain, from component identification to customs-cleared delivery on-site in Africa.
+ 9 years
field experience
23
Business clients supported
9
Loyal mining companies
90%
Operations carried out in Burkina Faso
CUSTOMER REVIEWS OF OUR EXPORT PURCHASING CENTER FOR INDUSTRIAL AND MINING COMPONENTS IN AFRICA
They trust us.
Here's what they have to say.
A crucial component was found and delivered very quickly. Clear and effective communication from start to finish.
Marc D.
Exemplary responsiveness to a machine emergency. In less than 48 hours, we had a complete quote with a confirmed delivery date.
Sophie L.
Flawless handling of a complex multi-item order. Error-free delivery to the site within the specified timeframe.
Alain K.
A reliable business partner who truly understands the African market. The items arrived as ordered and on time.
Sébastien R.
Excellent logistics management, especially regarding customs and international shipping. No issues with paperwork.
Jean P.
We have been working with GISS Group for two years on our recurring purchases. Their reliability has been consistent.
Nathalie B.
CASE STUDY 1: URGENT SUPPLY OF MINING EQUIPMENT TO BURKINA FASO
Resolving a critical failure with an OEM part that is unavailable locally
A mining site in Burkina Faso experienced a complete shutdown of a mining excavator following the failure of an OEM hydraulic motor. The component was unavailable locally, and delivery times from regular suppliers were unpredictable.
Operation details
Country and Sector
Burkina Faso: Open-Pit Gold Mine
Equipment
Caterpillar 120-metric-ton hydraulic excavator
Problem
OEM hydraulic motor unavailable; production halted
GISS Group action
Multi-supplier sourcing in Europe + comprehensive logistics solution
Quote within 24 business hours • On-site delivery within 9 calendar days • Production resumed
CASE STUDY 2: CONSOLIDATED MULTIBRAND ORDER FOR A MINING SITE IN WEST AFRICA
Several brands, dozens of items, one shipment
A maintenance manager at a mining site in Guinea needed to replenish a stock of critical pieces of equipment at the same time. Managing multiple suppliers simultaneously posed too great a logistical and administrative risk.
Operation details
Country and Sector
Guinea: bauxite mine
Equipment
Komatsu, MAN, SKF: 3 categories of equipment
Number of references
47 items combined into a single order
GISS Group action
Multi-brand consolidation, European sourcing, comprehensive on-site logistics
Complete on-site delivery within 14 days • a single invoice, a single customs clearance
CASE STUDY 3: RECURRING INDUSTRIAL SUPPLY FOR A MINING COMPANY IN WEST AFRICA
A lasting partnership, optimized operations
An industrial client in Côte d'Ivoire entrusted us with managing all of its components and equipment procurement following a successful initial order. Since then, we have been managing its recurring needs using a well-established process and with tightly controlled lead times.
Operation details
Country and Sector
Côte d'Ivoire, process industry
Type of Relationship
Long-term recurring procurement
Frequency
1 consolidated order per quarter; one-time urgent requests handled within 24 hours
GISS Group action
Comprehensive, long-term supply chain management, demand forecasting, and multi-brand consolidation
Active partnership for the past 2 years • Lead times reduced by 40% compared to previous suppliers
EXPRESS QUOTE FOR INDUSTRIAL AND MINING PRODUCTS AND EQUIPMENT IN AFRICA
Need to find a piece, or secure an order? We'll respond within 24 business hours.
Whether it's an emergency machine shutdown, multi-item orders, or recurring supply needs, GISS Group handles everything from Europe all the way to delivery at your site in Africa.
